The UTS Student Centre provides advice on all stages of the student lifecycle.
The start of session at UTS is our peak period at the UTS Student Centre and wait times are longer than usual. To reduce your wait time, please make an appointment if you are visiting our counter, or call early in the day if you are phoning us.
Call
Monday to Friday, 10am - 4pm
Within Australia: 1300 ASK UTS (1300 275 887)
Outside Australia: +61 2 9514 1222
*Our closing time for phones may be adjusted to help manage wait times and call volumes.
Visit us
Monday to Friday, 10am - 4pm
Building 10 Level 2
(Ground level, Jones St entrance)
Book your preferred appointment below to avoid wait times:
Current UTS students and staff
Future students, alumni, public
Current students, future students, graduates, alumni, and other enquiries.
Send us a question via Ask UTS.
Ask UTS enquiries may take several days for a response.
What's happening
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2025 Orientation21 – 25 July
Orientation at UTS is designed to help you get the most out of your studies and prepare you as a successful professional from day one of your university experience.
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Enrolment & Timetabling Webinar (International)
tuesday 17 July, 4 - 5pm
The Student Centre will provide information so you can enrol in your subjects and select your class timetable. There will be a live Q&A session. Register for an on-campus or online session.
Online registration -
How-to videosEverything you need to know about student administration when starting at UTS.
Watch videos covering the most common questions we get at the UTS Student Centre.
FAQs
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Admissions
Topics: Applying for undergraduate, postgraduate, higher degree by research courses. Applying for non-award study, cross-institutional study, exchange/study abroad.
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Offers
Topics: Accepting your offer, Deferring your offer
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Unique Student Identifier (USI)
Topics: What is a USI, how to get a USI, USI sanction, International Students and USI
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Recognition of prior learning
Topics: Applying for Recognition of Prior Learning
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Enrolment and course advice
Topics: Enrolling in subjects, Timetables, Trouble enrolling, Withdrawing from subjects without penalty, Submitting an eRequest, Take a break from studying
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Student ID card
Topics: Getting your student ID card, Not received your ID card, Lost, stolen or damaged ID card
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Fees
Topics: Invoices, Payment, Applying for a Government HELP scheme, Course fees, Financial hardship, Fee due dates, Scholarships, Refunds
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Scholarships
Topics: How to find a scholarship
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Travel concession (OPAL)
Topics: Travel concession eligibility, Applying for travel concession
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Results
Topics: Essential results advice, Unhappy with mark / grade, Cannot see results, Results release dates
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Graduation
Topics: Graduation ceremonies and celebrations, Graduation documents, Testamur mailout
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Documents
Topics: Academic record (transcript), Testamur, AHEGS, Student letters (Statement of Enrolment and Statement of Course Completion)
